Privacy policy

Thank you for your interest in our online store. The protection of your privacy is very important to us. Your personal data (hereinafter referred to as „data“) will be processed by us only as necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.

In accordance with Art. 4 no. 1. of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter only referred to as „GDPR“), „processing“ means any operation or set of operations which is performed upon personal data, whether or not by automated means, such as collection, recording, organization, arrangement, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

With the following privacy policy, we inform you in particular about the nature, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of processing. In addition, we inform you below about the third-party components used by us for optimization purposes as well as to increase the quality of use, insofar as third parties process data through this, again on their own responsibility.

It is also important to us to inform you about your rights in terms of data protection law.

Our data protection declaration is structured as follows:

Information about the responsible party

rights of users and data subjects

III. Information on data processing

Information about the responsible person

The responsible party according to Art.4 No.7 DS-GVO is:

E Bike Advanced Technologies GmbH

Stephanstraße 5

60313 Frankfurt am Main

Managing Director: Wolfgang Momberger, Helge von Fugler

Phone: +49 69 588 04 3370

E-mail: info@advanced.tech

Our data protection officer is:

Daniel Schmitt

Stephanstraße 5

60313 Frankfurt am Main

E-Mail: daniel@advanced.tech

Mobile: 0151 461 496 82

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly via the contact details or our data protection officer.

Rights of users and data subjects

With regard to the data processing described in more detail below, you have the right to

To confirmation as to whether data relating to you is being processed, to information about the data processed, to further information about the data processing and to copies of the data (cf. also Art. 15 DS-GVO);

to correction or completion of incorrect or incomplete data (cf. also Art. 16 DS-GVO);

to the immediate deletion of the data concerning you (cf. also Art. 17 DS-GVO), or, alternatively, insofar as further processing is necessary in accordance with Art. 17 (3) DS-GVO, to the restriction of processing in accordance with Art. 18 DS-GVO;

to receive the data concerning you and provided by you and to transfer this data to other providers/controllers (cf. also Art. 20 DS-GVO);

to lodge a complaint with the supervisory authority if you are of the opinion that the data relating to you is being processed by the provider in breach of data protection provisions (cf. also Art. 77 DS-GVO).

In addition, the Provider is obliged to inform all recipients to whom data has been disclosed by the Provider about any correction or deletion of data or restriction of processing that takes place on the basis of Articles 16, 17 (1), 18 DS-GVO. However, this obligation does not exist insofar as this notification is impossible or involves a disproportionate effort. Notwithstanding the above, the user has a right to information about these recipients.

Likewise, according to Art. 21 DS-GVO, you as the data subject have the right to object to the future processing of data concerning you, insofar as the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) DS-GVO. In particular, an objection to the processing of data for the purpose of direct advertising is permissible.

III. Information on data processing

Your data processed during the use of our website will be deleted or blocked as soon as the purpose of the storage no longer applies, the deletion of the data does not conflict with any legal retention obligations and no other information on individual processing procedures is provided below.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from http:// to https:// and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Server data

For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted by your Internet browser to us or to our web space provider. These so-called server log files are used to collect information such as the type and version of your Internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access, as well as the IP address of the Internet connection from which our website is used.

The data collected in this way is stored temporarily, but not together with other data about you.

This storage takes place on the legal basis of Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest lies in the improvement, stability, functionality and security of our website.

The data will be deleted again after 30 days at the latest, unless further storage is required for evidence purposes. Otherwise, the data is exempt from deletion in whole or in part until final clarification of an incident.

a) Session cookies/Session cookies

We use so-called cookies with our Internet presence. Cookies are small text files or other storage technologies that are placed and stored on your terminal device by the Internet browser you use. Through these cookies, certain information from you, such as your browser or location data or your IP address, is processed to an individual extent.

This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function.

The legal basis for this processing is Art. 6 para. 1 lit b.) DS-GVO, insofar as these cookies data are processed for contract initiation or contract execution.

If the processing does not serve the purpose of initiating or executing a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6 para. 1 lit. f) DS-GVO.

When you close your internet browser, these session cookies are deleted. In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser the next time you visit (persistent cookies).

We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart) are collected and processed. In the context of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f DS-GVO.

b) Third-party cookies

Where applicable, cookies from partner companies with which we cooperate for the purposes of advertising, analysis or the functionalities of our website are also used with our website.

The details of this, in particular the purposes and legal basis for the processing of such third-party cookies, can be found in the following information.

c) Removal option

You can prevent or restrict the installation of cookies by setting your internet browser. Likewise, you can delete already stored cookies at any time. However, the steps and measures required for this depend on your specific Internet browser used. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you use. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.

However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be fully used.

Contract processing

The data transmitted by you for the use of our goods and/or services are processed by us for the purpose of contract execution and are necessary to this extent. Conclusion and processing of the contract are not possible without the provision of your data.

The legal basis for the processing is Art. 6 para. 1 lit. b) DS-GVO.

We delete the data with complete contract execution, but must observe the retention periods under tax and commercial law.

In the context of contract processing, we pass on your data to the transport company commissioned with the delivery of goods or to the financial service provider, insofar as the transfer is necessary for the delivery of goods or for payment purposes.

The legal basis for the transfer of data is then Art. 6 para. 1 lit. b) DS-GVO.

Customer account / registration function

If you create a customer account with us via our website, we will collect and store the data you enter during registration (e.g. your name, address or e-mail address) exclusively for pre-contractual services, for the fulfillment of the contract or for the purpose of customer care (e.g. to provide you with an overview of your previous orders with us or to be able to offer you the so-called memo function). At the same time, we then store the IP address and the date of your registration along with the time. This data is not passed on to third parties.

In the course of the further registration process, your consent to this processing is obtained and reference is made to this data protection declaration. The data collected by us in this process will be used exclusively for the provision of the customer account.

Insofar as you consent to this processing, Art. 6 para. 1 lit. a) DS-GVO is the legal basis for the processing.

If the opening of the customer account also serves pre-contractual measures or the fulfillment of the contract, the legal basis for this processing is also Art. 6 para. 1 lit. b) DS-GVO.

The consent given to us for the opening and maintenance of the customer account can be revoked at any time with effect for the future in accordance with Art. 7 (3) DS-GVO. For this purpose, you only need to inform us of your revocation.

The data collected in this respect will be deleted as soon as the processing is no longer necessary. In doing so, however, we must observe retention periods under tax and commercial law.

Linking social media via graphic or text link

We also advertise presences on the social networks listed below on our website. The integration takes place via a linked graphic of the respective network. The use of this linked graphic prevents a connection to the respective server of the social network from being automatically established when a website with a social media advertisement is called up in order to display a graphic of the respective network itself. Only by clicking on the corresponding graphic will the user be redirected to the service of the respective social network.

After the user has been forwarded, information about the user is collected by the respective network. It cannot be ruled out here that processing of the data collected in this way takes place in the USA.

This is initially data such as IP address, date, time and page visited. If the user is logged into his user account of the respective network during this time, the network operator may be able to assign the collected information of the specific visit of the user to the personal account of the user. If the user interacts via a „Share“ button of the respective network, this information can be stored in the user’s personal user account and may be published. If the user wants to prevent the collected information from being directly assigned to his user account, he must log out before clicking on the graphic. In addition, it is possible to configure the respective user account accordingly.

The following social networks are integrated into our site by linking:

Facebook

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.

Instagram

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.

YouTube

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, Google Ireland Limited is a company incorporated and registered under the laws of Ireland. Hereinafter referred to only as „Google“.

LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, Identification Number at the Companies Registration Office of the Republic of Ireland: 477441

Google Analytics

We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland,

The Google Analytics service is used to analyze the usage behavior of our website. The legal basis is Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

It cannot be ruled out that usage and user-related information, such as IP address, location, time or frequency of visits to our website, will be transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. Through this function, Google already shortens the IP address within the EU or EEA.

The data collected in this way is in turn used by Google to provide us with an evaluation of the visit to our website and the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the Internet.

Google states that it will not associate your IP address with any other data. In addition, Google keeps a record of your IP address at

https://www.google.com/intl/de/policies/privacy/partners

Google provides you with further information on data protection law, including information on how to prevent the use of your data.

In addition, Google offers a website at

https://tools.google.com/dlpage/gaoptout?hl=de

offers a so-called deactivation add-on together with further information on this. This add-on can be installed with standard Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on tells the JavaScript (ga.js) of Google Analytics that information about the visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. If and which other web analytics services are used by us, you will of course also find out in this privacy policy.

If you do not agree to this processing, you have the option of preventing the storage of cookies by means of a setting in your Internet browser. You can find more information on this above under „Cookies“.

Google-Maps

On our website, we use Google Maps to display our location and to create directions. This is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as „Google“.

In order to enable the display of certain fonts on our website, it cannot be ruled out that a connection to the Google server in the USA will be established when you call up our website.

If you call up the Google Maps component integrated into our website, Google stores a cookie on your end device via your Internet browser. In order to display our location or the locations of our partners and to create directions, your user settings and data are processed. Here, we cannot exclude that Google uses servers in the USA to process this data.

The legal basis is Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest lies in optimizing the functionality of our website.

Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions are to be transmitted.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under the item „Cookies“.

In addition, the use of Google Maps and the information obtained via Google Maps is subject to the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the Terms and Conditions for Google Mapshttps://www.google.com/intl/de_de/help/terms_maps.html.

In addition, Google offers a website at

https://adssettings.google.com/authenticated

https://policies.google.com/privacy

for further information.

YouTube

We use YouTube on our website. This is a video portal of YouTube LLC, 901 Cherry Ave, 94066 San Bruno, CA, USA, hereinafter referred to as „YouTube“.

YouTube is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as „Google“.

Google provides further information on the collection and use of data as well as your rights and protection options in this regard in the privacy policy available at

https://policies.google.com/privacy

available at .

Google AdWords with conversion tracking

In our website, we use the advertising component Google AdWords and the so-called conversion tracking. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as „Google“.

We use the conversion tracking for targeted advertising of our offer. The legal basis is Art. 6 para. 1 lit. f) DS-GVO. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

If you click on an ad placed by Google, the conversion tracking we use stores a cookie on your terminal device. These so-called conversion cookies lose their validity after 30 days and do not serve to identify you personally.

If the cookie is still valid and you visit a specific page of our website, both we and Google can evaluate that you have clicked on one of our ads placed on Google and that you have subsequently been redirected to our website.

Google uses the information obtained in this way to provide us with statistics about visits to our website. In addition, this provides us with information about the number of users who clicked on our ad(s) and about the pages of our website that were subsequently accessed. However, neither we nor third parties who also use Google AdWords are able to identify you in this way.

You can also prevent or restrict the installation of cookies using the appropriate settings in your Internet browser. At the same time, you can delete cookies that have already been stored at any time. However, the steps and measures required for this depend on your specific Internet browser used. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.

Furthermore, Google also offers the following link

https://services.google.com/sitestats/de.html

https://www.google.com/policies/technologies/ads/

http://www.google.de/policies/privacy/

for further information on this topic and in particular on the options for preventing data use.

Mailchimp

We offer you the opportunity to register for our free newsletter via our website.

We use Mailchimp to send the newsletter. Mailchimp is a service provided by The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA, hereinafter referred to as „Mailchimp“.

If you register for our newsletter mailing, the data requested during the registration process (your email address) will be processed by Mailchimp. In addition, your IP address and the date and time of your registration will be stored. In the course of the further registration process, your consent to the sending of the newsletter is obtained, the content is described in detail and reference is made to this data protection declaration. In the course of data processing, it cannot be ruled out that your data will be processed on Mailchimp servers in the USA.

In addition, Mailchimp offers at

https://www.intuit.com/privacy/statement/

https://mailchimp.com/de/legal/terms/

https://mailchimp.com/legal/cookies/

https://mailchimp.com/de/legal/data-processing-addendum/

offers further data protection information.

The newsletters sent by Mailchimp contain technologies that allow us to recognize in the analyses whether and when an email was opened and whether and which links contained in the newsletter were followed. We store this data in addition to the technical data (system data and IP address) so that the respective newsletter can be optimally tailored to your wishes and interests. The data collected in this way is thus used to constantly improve the quality of our newsletters.

The legal basis for the newsletter dispatch and analysis is Art. 6 para. 1 lit. a.) DS-GVO.

In accordance with Art. 7 (3) DS-GVO, you can revoke your consent to the newsletter dispatch at any time with effect for the future. To do so, you simply need to inform us of your revocation or click on the unsubscribe link contained in each newsletter.

Bugherd

On this site, we use Bugherd to generate error messages and for error tracking. The provider of Bugherd is Splitrock Studio Pty Ltd, 16/414 La Trobe St, Melbourne, VIC 3000, Australia. The legal basis for the data processing is Art. 6 para. 1 lit. f DSGVO. The legitimate interest consists in an error-free presentation of our online offers.

Transfer to third countries outside the EU or the EEA

If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs in the context of the use of third-party services or disclosure, or transfer of data to third parties, this will only occur if it is done to fulfill our (pre)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or allow the processing of data in a third country only if the special requirements of Art. 44 et seq. DS-GVO are met. This means that the processing is carried out, for example, on the basis of special guarantees, such as the officially recognized determination of a level of data protection corresponding to the EU, or on the basis of agreed, officially recognized special contractual obligations, so-called standard contractual clauses in accordance with Art. 46 para. 2 c) DS-GVO, as well as other measures to protect your data.